Investor Charter & Grievance Redressal
Investor Charter
Regulatory Complaints Disclosure
SEBI mandates all RIAs to display the complaints status on the website as shown below.
Data for the month ending 30th November 2024:
|
Sr. No . |
Received from |
Pending at the end of last month |
Received |
Resolved * |
Total Pending # |
Pending complaints > 3months |
Average Resolution time^ (in days) |
|
|
Grand Total |
0 |
0 |
0 |
0 |
0 |
0 |
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
Trend of monthly disposal of complaints:
|
Sr. No. |
Month |
Carried forward from previous month |
Received |
Resolved* |
Pending# |
|
1 |
Aug-2024 |
0 |
0 |
0 |
0 |
|
2 |
Jul-2024 |
0 |
0 |
0 |
0 |
|
3 |
Jun-2024 |
0 |
0 |
0 |
0 |
|
4 |
May-2024 |
0 |
0 |
0 |
0 |
|
5 |
Apr-2024 |
0 |
0 |
0 |
0 |
|
6 |
Mar-2024 |
0 |
0 |
0 |
0 |
|
7 |
Feb-2024 |
0 |
0 |
0 |
0 |
|
8 |
Jan-2024 |
0 |
0 |
0 |
0 |
|
9 |
Dec-2023 |
0 |
0 |
0 |
0 |
|
10 |
Nov-2023 |
0 |
0 |
0 |
0 |
|
11 |
Oct-2023 |
0 |
0 |
0 |
0 |
|
12 |
Sep-2023 |
0 |
0 |
0 |
0 |
|
|
Grand Total |
0 |
0 |
0 |
0 |
*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the month.
Trend of annual disposal of complaints:
|
SN |
Year |
Carried forward from previous year |
Received |
Resolved* |
Pending# |
|
1 |
2023-24 |
0 |
0 |
0 |
0 |
|
2 |
2022-23 |
0 |
0 |
0 |
0 |
|
3 |
2021-22 |
0 |
0 |
0 |
0 |
|
4 |
2020-21 |
0 |
0 |
0 |
0 |
|
|
Grand Total |
0 |
0 |
0 |
0 |
*Inclusive of complaints of previous years resolved in the current year. #Inclusive of complaints pending as on the last day of the year.
GRIEVANCE REDRESSAL
Information regarding Investor Grievance Redressal Mechanism in Accordance with SEBI Circular No CIR/MIRSD/3/2014 dated 28th August 2014
For any Complaints / Grievances you can contact us on:–
-
Email ID – financialplanning@gauravmashruwala.com
Telephone - (91-22) 22630686 / 2269454
Address - A Cutting Edge
14-C, Crystal,
36 Altamount Road,
Mumbai - 400 026. - If your query is not resolved to your satisfaction within 10 working days you may send an email to gmashruwala@gauravmashruwala.com.
- If not satisfied with response, you can send your complaints to:
SEBI: : Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan, Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400
OR
You can lodge your grievance at SEBI Complaints Redress System ( SCORES )- http://scores.gov.in